Arfric Limited built the Edupluslink school management system to serve educational institutions with secure, reliable technology. We are committed to protecting the privacy of schools, students, teachers, and parents who use our platform.
1. Introduction
This Privacy Policy explains how Edupluslink ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our school management platform and related services (collectively, the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. The terms used in this Privacy Policy have the same meanings as in our Terms of Service, unless otherwise defined here.
2. Information We Collect
We collect several types of information to provide and improve our Service to you:
School Data
We maintain the confidentiality of administrative data including:
- School contact information and location data
- Staff details and organizational structure
- Financial records and billing information
- Academic calendars and institutional policies
This data is used solely for service provision and platform improvement.
Student Information
We collect minimal student data required for educational purposes:
- Names and unique identifiers
- Academic performance and attendance records
- Class schedules and extracurricular activities
- Special education needs (where applicable)
This information is shared only with authorized school personnel.
Teacher Data
We securely store professional information including:
- Contact details and professional qualifications
- Class assignments and teaching schedules
- Performance evaluations and professional development records
Parent Information
We collect parent/guardian data to facilitate:
- School-home communication
- Student progress monitoring
- Event participation and volunteer coordination
Parents may access, modify, or request deletion of their information at any time.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow participation in interactive features
- To provide customer support
- To gather analysis for service improvement
- To monitor service usage
- To detect and prevent technical issues
4. Data Sharing and Disclosure
We may share information with:
- School Authorities: As required for educational purposes
- Service Providers: Third parties who assist in operating our Service
- Legal Requirements: When disclosure is required by law
We never sell personal information to third parties.
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability testing
- Role-based access controls
- Secure data backup procedures
While we strive to protect your information, no electronic storage or transmission method is 100% secure.
6. Third-Party Services
We use these third-party services that may collect information:
- Google Cloud Services - Data storage and processing
- Amazon Web Services - Infrastructure services
- Twilio - Communication services
7. Children's Privacy
Our Service complies with:
- Children's Online Privacy Protection Act (COPPA)
- Family Educational Rights and Privacy Act (FERPA)
- General Data Protection Regulation (GDPR) where applicable
We do not knowingly collect personal information from children under 13 without parental consent. Discovered instances will be promptly deleted.
8. Changes to This Policy
We may update our Privacy Policy periodically. We will notify you of changes by:
- Posting the new policy on this page
- Sending notifications through our Service
- Emailing registered administrators
You are advised to review this policy periodically for updates.
9. Contact Us
For questions about this Privacy Policy:
Email: [email protected]
Phone: +233 592 701 297
Address: Arfric Limited, Accra, Ghana
Website: edupluslink.com
This policy is effective as of 2025-08-14